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FAQ

Q: Why should I book using this website?

A: By booking using this website you are dealing directly with the accommodation provider, which gives you more control over your booking.

Q: Is there anyone I can talk to if I need more information?

A: Yes, simply phone 02-6297-1288 and speak directly to us at any time between 8am and 6pm.

Q: What are the check-in and check-out times?

A: Check-in time is 2pm and check out is 10am.

Q: What are your office hours?

A: Office hours are 8am to 11am and 2pm to 6pm – seven days a week.

Q: Can I arrive late?

A: Yes, but you must make arrangements with management.

Q: Do you have on-site management?

A: Yes.

Q: Do you have on-site parking?

A: Yes, there is plenty of free on-site parking including room for trailers and long wheel base vehicles.

Q: Are your rooms non-smoking?

A: Yes, all rooms at Canberra Ave. Villas are non-smoking.

Q: Do you have a discounted weekly rate for longer stays?

A: Yes, speak with our friendly receptionist.

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